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BitGo

Google Play
Latest Release: 1.7.0 19th January 2023

Our wallet review process

We examine wallets starting at the code level and continue all the way up to the finished app that lives on your device. Provided below is an outline of each of these steps along with security tips for you and general test results.

Developer

BitGo, Inc

Custody

Custodial!

But This product did not get updated in over a year.

As part of our Methodology, we ask: Is the product self-custodial?

The answer is "no". Therefore we marked it as "Custodial: The provider holds the keys".
Read more

Source code

Private

Released

15th April 2022

Application build

As the provider of this product holds the keys, verifiability of the product is not relevant to the security of the funds!

See test result
Tested 16th January 2024

Distribution

Google Play
3.3/5 stars

Platform notes

On the Google Play Store, there are many apps that have Bitcoin in their name or description but don’t allow the user to use Bitcoin or they don’t look like Bitcoin wallets but turn out to be. We run our tests and document our findings.

Passed 5 of 10 tests

We answered the following questions in this order:
We stopped asking questions after we encountered a failed answer.

Do many people use this product?

The answer is "yes".
If the answer was "no", we would mark it as "Few users" and the following would apply:

The answer is "no". We marked it as "Few users".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Few users" and the following would apply:

We focus on products that have the biggest impact if things go wrong and this one probably doesn’t have many users according to data publicly available.

Is this product the original?

The answer is "yes".
If the answer was "no", we would mark it as "Fake" and the following would apply:

The answer is "no". We marked it as "Fake".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Fake" and the following would apply:

The bigger wallets often get imitated by scammers that abuse the reputation of the product by imitating its name, logo or both.

Imitating a competitor is a huge red flag and we urge you to not put any money into this product!

The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.
Is it a wallet?

The answer is "yes".
If the answer was "no", we would mark it as "Not a wallet" and the following would apply:

The answer is "no". We marked it as "Not a wallet".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Not a wallet" and the following would apply:

If it’s called “wallet” but is actually only a portfolio tracker, we don’t look any deeper, assuming it is not meant to control funds. What has no funds, can’t lose your coins. It might still leak your financial history!

If you can buy Bitcoins with this app but only into another wallet, it’s not a wallet itself.

Is it for bitcoins?

The answer is "yes".
If the answer was "no", we would mark it as "A wallet but not for Bitcoin" and the following would apply:

The answer is "no". We marked it as "A wallet but not for Bitcoin".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "A wallet but not for Bitcoin" and the following would apply:

At this point we only look into wallets that at least also support BTC.

Can it send and receive bitcoins?

The answer is "yes".
If the answer was "no", we would mark it as "Can't send or receive bitcoins" and the following would apply:

The answer is "no". We marked it as "Can't send or receive bitcoins".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Can't send or receive bitcoins" and the following would apply:

If it is for holding BTC but you can’t actually send or receive them with this product then it doesn’t function like a wallet for BTC but you might still be using it to hold your bitcoins with the intention to convert back to fiat when you “cash out”.

All products in this category are custodial and thus funds are at the mercy of the provider.

The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.
Is the product self-custodial?

The answer is "yes".
If the answer was "no", we would mark it as "Custodial: The provider holds the keys" and the following would apply:

The answer is "no". We marked it as "Custodial: The provider holds the keys".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Custodial: The provider holds the keys" and the following would apply:

A custodial service is a service where the funds are held by a third party like the provider. The custodial service can at any point steal all the funds of all the users at their discretion. Our investigations stop there.

Some services might claim their setup is super secure, that they don’t actually have access to the funds, or that the access is shared between multiple parties. For our evaluation of it being a wallet, these details are irrelevant. They might be a trustworthy Bitcoin bank and they might be a better fit for certain users than being your own bank but our investigation still stops there as we are only interested in wallets.

Products that claim to be non-custodial but feature custodial accounts without very clearly marking those as custodial are also considered “custodial” as a whole to avoid misguiding users that follow our assessment.

This verdict means that the provider might or might not publish source code and maybe it is even possible to reproduce the build from the source code but as it is custodial, the provider already has control over the funds, so it is not a wallet where you would be in exclusive control of your funds.

We have to acknowledge that a huge majority of Bitcoiners are currently using custodial Bitcoin banks. If you do, please:

  • Do your own research if the provider is trust-worthy!
  • Check if you know at least enough about them so you can sue them when you have to!
  • Check if the provider is under a jurisdiction that will allow them to release your funds when you need them?
  • Check if the provider is taking security measures proportional to the amount of funds secured? If they have a million users and don’t use cold storage, that hot wallet is a million times more valuable for hackers to attack. A million times more effort will be taken by hackers to infiltrate their security systems.
The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.
Is the source code publicly available?

The answer is "yes".
If the answer was "no", we would mark it as "No source for current release found" and the following would apply:

The answer is "no". We marked it as "No source for current release found".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "No source for current release found" and the following would apply:

A wallet that claims to not give the provider the means to steal the users’ funds might actually be lying. In the spirit of “Don’t trust - verify!” you don’t want to take the provider at his word, but trust that people hunting for fame and bug bounties could actually find flaws and back-doors in the wallet so the provider doesn’t dare to put these in.

Back-doors and flaws are frequently found in closed source products but some remain hidden for years. And even in open source security software there might be catastrophic flaws undiscovered for years.

An evil wallet provider would certainly prefer not to publish the code, as hiding it makes audits orders of magnitude harder.

For your security, you thus want the code to be available for review.

If the wallet provider doesn’t share up to date code, our analysis stops there as the wallet could steal your funds at any time, and there is no protection except the provider’s word.

“Up to date” strictly means that any instance of the product being updated without the source code being updated counts as closed source. This puts the burden on the provider to always first release the source code before releasing the product’s update. This paragraph is a clarification to our rules following a little poll.

We are not concerned about the license as long as it allows us to perform our analysis. For a security audit, it is not necessary that the provider allows others to use their code for a competing wallet. You should still prefer actual open source licenses as a competing wallet won’t use the code without giving it careful scrutiny.

The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.
Is the decompiled binary legible?

The answer is "yes".
If the answer was "no", we would mark it as "Obfuscated" and the following would apply:

The answer is "no". We marked it as "Obfuscated".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Obfuscated" and the following would apply:

When compiling source code to binary, usually a lot of meta information is retained. A variable storing a masterseed would usually still be called masterseed, so an auditor could inspect what happens to the masterseed. Does it get sent to some server? But obfuscation would rename it for example to _t12, making it harder to find what the product is doing with the masterseed.

In benign cases, code symbols are replaced by short strings to make the binary smaller but for the sake of transparency this should not be done for non-reproducible Bitcoin wallets. (Reproducible wallets could obfuscate the binary for size improvements as the reproducibility would assure the link between code and binary.)

Especially in the public source cases, obfuscation is a red flag. If the code is public, why obfuscate it?

As obfuscation is such a red flag when looking for transparency, we do also sometimes inspect the binaries of closed source apps.

As looking for code obfuscation is a more involved task, we do not inspect many apps but if we see other red flags, we might test this to then put the product into this red-flag category.

The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.
Can the product be built from the source provided?

The answer is "yes".
If the answer was "no", we would mark it as "Failed to build from source provided!" and the following would apply:

The answer is "no". We marked it as "Failed to build from source provided!".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Failed to build from source provided!" and the following would apply:

Published code doesn’t help much if the app fails to compile.

We try to compile the published source code using the published build instructions into a binary. If that fails, we might try to work around issues but if we consistently fail to build the app, we give it this verdict and open an issue in the issue tracker of the provider to hopefully verify their app later.

The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.
Does the published binary match the published source code?

The answer is "yes".
If the answer was "no", we would mark it as "Not reproducible from source provided" and the following would apply:

The answer is "no". We marked it as "Not reproducible from source provided".

We did not ask this question because we failed at a previous question.
If the answer was "no", we would mark it as "Not reproducible from source provided" and the following would apply:

Published code doesn’t help much if it is not what the published binary was built from. That is why we try to reproduce the binary. We

  1. obtain the binary from the provider
  2. compile the published source code using the published build instructions into a binary
  3. compare the two binaries
  4. we might spend some time working around issues that are easy to work around

If this fails, we might search if other revisions match or if we can deduct the source of the mismatch but generally consider it on the provider to provide the correct source code and build instructions to reproduce the build, so we usually open a ticket in their code repository.

In any case, the result is a discrepancy between the binary we can create and the binary we can find for download and any discrepancy might leak your backup to the server on purpose or by accident.

As we cannot verify that the source provided is the source the binary was compiled from, this category is only slightly better than closed source but for now we have hope projects come around and fix verifiability issues.

The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.

Application build test result

App Description from Google Play

Manage time-sensitive approvals. Keep your business moving by approving or denying fund transfers, new users, and more.

Get up-to-date info. Check real-time market data, view your balance, and keep up with the latest crypto news.

Stay secure. The app protects your account by limiting you to approving/denying requests (not initiating them), and requires 2FA whenever you log-in or approve a request.

From the Website

BitGo as noted in many previous reviews, is the custodian of the custodians. It offers many custodianship services to cryptocurrency exchanges and more.

Among its service offerings include:

  • Hot Wallets
  • Custodial Wallets
  • Self-Managed Cold Wallets
  • NFT Wallets
  • Collateral Management
  • Wealth Management

Analysis

  • We signed up using the web interface
  • Once the user signs up with BitGo, he is presented with 2 options:

Starter or Institutional

Starter

Great for individuals or companies just getting started. Create wallets, send funds, custody your assets, and muc more without an annual contract.

Institutional

Ideal for companies with significant transaction volumes or assets to store. Connect with Sales to learn how to get your institution started with BitGo.

Both the app installed on BlueStacks 5 Pie and on our phone, issued a network connectivity error when we tried to access the Bitcoin wallet.

We proceeded to the web based wallet.

We were asked to fill in some wallet details with the following fields:

  • Name
  • Currency

Type of Wallet:

  • Custody Wallet - BitGo manages all private keys and the wallet is insured. Contact support@bitgo.com to upgrade your enterprise with qualified custody.

  • Self-Managed Hot Wallet - You are responsible for securing both the main private key and backup key for the wallet. BitGo holds a key to co-sign all transactions.

  • Self-Managed Cold Wallet - You are responsible for securing both the main user private key and backup private key for the wallet. Keys are generated offline from an air-gapped computer using the Offline Vault Console (OVC). This wallet type is not enabled for your enterprise. Please contact support@bitgo.com to learn more or to activate this product.

The user can then use his login or wallet password.

Backup Key

The user then is given the choice on how to create the backup key.

  • Keep my backup key secure with trusted partner - Create a backup key with our trusted partner to ensure you NEVER lose access to the funds in your wallet. Select a key recovery service below.

  • I already have a backup key - Do you already have an unused private/public key you created offline? Provide your public key so we can create your secure wallet.

  • Create and store my own key - You can create and print a backup key from your browser, but this is the most vulnerable to loss or theft. Use this method only if you plan on storing small balances.

We selected ‘Create and store my own key’ - the web interface lets the user download a PDF file called the BitGo Key Card, containing QR codes:

  1. User Key - Private key, encrypted with the wallet password

  2. Encrypted Wallet Password - Wallet Password, encrypted client-side with a key held by BitGo

  3. Backup Key - Backup private key, encrypted with wallet password

  4. BitGo Public Key - Public part of the key that BitGo will use to co-sign transactions with you on your wallet.

  5. Six Digit Activation Code

We were then asked to tick a box confirming that we printed the BitGo KeyCard and deleted the file in our computer

After that, we gained access to our Bitcoin Wallet

Verdict

Analyzing this service is somewhat complicated given the provision of multiple keys and multiple security measures.

However, if we go back to the methodology, it states in ‘custodial’ :

Some services might claim their setup is super secure, that they don’t actually have access to the funds, or that the access is shared between multiple parties. For our evaluation of it being a wallet, these details are irrelevant. They might be a trustworthy Bitcoin bank and they might be a better fit for certain users than being your own bank but our investigation still stops there as we are only interested in wallets.

One may argue that there are options for the user to provide his own keys. That might be a legitimate point of contention, but for now, we’ll treat it as custodial since the user is not 100% in control.

Tests performed by Daniel Andrei R. Garcia

Do your own research

In addition to reading our analysis, it is important to do your own checks. Before transferring any bitcoin to your wallet, look up reviews for the wallet you want to use. They should be easy to find. If they aren't, that itself is a reason to be extra careful.