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BigoMex-Trading for BEGINNERS

latest release: 1.2.7 ( 22nd June 2021 ) last analysed  24th October 2021 Custodial: The provider holds the keys 
4.5 ★★★★★
281 ratings
10 thousand
14th September 2020

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Do your own research!

Try out searching for "lost bitcoins", "stole my money" or "scammers" together with the wallet's name, even if you think the wallet is generally trustworthy. For all the bigger wallets you will find accusations. Make sure you understand why they were made and if you are comfortable with the provider's reaction.

If you find something we should include, you can create an issue or edit this analysis yourself and create a merge request for your changes.

The Analysis 

App Description

BigoMex is a cryptocurrency contract trading platform.

BigoMex adopts multi-wallet management to secure user’s funds. Meanwhile, trading settings such as stop-loss and take-profit features allow users to secure profits and prevent excessive loss.

The Site

Terms and Conditions

Section 6.4

In extreme circumstances, including without limitation any cryptocurrency market irregularities or collapse, BigoMex may, at its sole discretion, terminate any orders (whether executed or hedged), or any User may not make any buy and seller order in relation to Cryptocurrency CDFs on the platform, for any period of time as determined by BigoMex.

Section 6.5

In light of the special features of the platform and cryptocurrency contracts, the platform may take any action necessary to maintain the stability of the Platform, including without limitation, limiting the rights of the User in using their respective Accounts or trading any cryptocurrency contract on the platform, at BigoMex sole discretion.

Deposits and Withdrawals

It is possible to deposit

It is possible to withdraw BTC


We can’t find statements about self-custody and ID verification plus termination clauses in the Terms of Use make this “contract trading platform” look like a custodial service. The app cannot be verified.


Verdict Explained

As the provider of this product holds the keys, verifiability of the product is not relevant to the security of the funds!

As part of our Methodology, we ask:

Is the product self-custodial? If not, we tag it Custodial! 

A custodial service is a service where the funds are held by a third party like the provider. The custodial service can at any point steal all the funds of all the users at their discretion. Our investigations stop there.

Some services might claim their setup is super secure, that they don’t actually have access to the funds, or that the access is shared between multiple parties. For our evaluation of it being a wallet, these details are irrelevant. They might be a trustworthy Bitcoin bank and they might be a better fit for certain users than being your own bank but our investigation still stops there as we are only interested in wallets.

Products that claim to be non-custodial but feature custodial accounts without very clearly marking those as custodial are also considered “custodial” as a whole to avoid misguiding users that follow our assessment.

This verdict means that the provider might or might not publish source code and maybe it is even possible to reproduce the build from the source code but as it is custodial, the provider already has control over the funds, so it is not a wallet where you would be in exclusive control of your funds.

We have to acknowledge that a huge majority of Bitcoiners are currently using custodial Bitcoin banks. If you do, please:

  • Do your own research if the provider is trust-worthy!
  • Check if you know at least enough about them so you can sue them when you have to!
  • Check if the provider is under a jurisdiction that will allow them to release your funds when you need them?
  • Check if the provider is taking security measures proportional to the amount of funds secured? If they have a million users and don’t use cold storage, that hot wallet is a million times more valuable for hackers to attack. A million times more effort will be taken by hackers to infiltrate their security systems.
The product cannot be independently verified. If the provider puts your funds at risk on purpose or by accident, you will probably not know about the issue before people start losing money. If the provider is more criminally inclined he might have collected all the backups of all the wallets, ready to be emptied at the press of a button. The product might have a formidable track record but out of distress or change in management turns out to be evil from some point on, with nobody outside ever knowing before it is too late.